stories

Scalable monitoring of compliance at a US top 5 Pharmaceutical company

160+ videos submitted in 8 business days, and allSales Reps certified.

SalesReps practiced3x more using BigSpring vs traditional trainingmethod.

More time selling thanks to flexibility from asynchronous coaching.

Before BigSpring:

No visibility of compliance & proficiency of individual Sales Reps prior to certification.

“Spray and pray” training, with little personalized follow-up.

Self-practice lacked interactivity (e.g. objection handling) Sellers certified in live calls, needing timeaway from the field & scheduling overhead.

Now they can:

Monitor real-time compliance & proficiency at scale, and plot improvement over time.

Train AI to track noncompliant word usage, mispronunciation, quality& accuracy.

Personalize and automate remedial training for laggards.

Improve seller performance through interactive self-assessment +coaching.

Free up time for managers to sell more, and coach asynchronously when convenient.

“One struggling Sales Rep was like a different person within 3 days of practicing on BigSpring! She passed all her sales calls evaluations” - Pam, Training Manager

“Watching my own recording, I realized that I used more filler words than I thought I did. BigSpring makes me feel like I have a head start before I meet with a doctor.” - Rachel, Sales Rep

“The process was quite easy. I like the flexibility of being able to review the pitch at my own pace and rewind to give better feedback.” - Sandra, Field Faculty